Privacy Policy

Information We Collect

Personal Information You Provide

When you use our score lookup or submit the lead capture form, we may collect your name, email address, phone number, and home address.

Automatically Collected Information

We automatically collect certain information when you visit our site, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URL.

Cookies and Tracking

We use Google Analytics (GA4) and Microsoft Clarity for site analytics, heatmaps, and session replays — these help us understand how visitors use our site (which buttons get clicked, where people scroll, where forms get abandoned) so we can improve the experience. We also use session storage for user preferences. You can opt out via the cookie banner.

How We Use Your Information

• To generate your HailScore hail damage report
• To connect you with qualified local roofing contractors (if you opt in)
• To send you storm alerts and updates (if you opt in)
• To improve our service and user experience
• To analyze site usage via Google Analytics and Microsoft Clarity

How We Share Your Information

With Roofing Contractors

If you submit your contact information through our lead capture form, we may share your name, email, phone, and address with a qualified local roofing contractor in your area to provide you with a free roof inspection.

Service Providers

We use Resend (email delivery), Vercel (hosting), Neon (database), Mapbox (mapping), Google Analytics (site analytics), and Microsoft Clarity (heatmaps and session replays) to operate our service. These providers may process your data on our behalf.

Hailscore LLC does NOT sell your personal information to data brokers or third parties for marketing purposes.

Data Retention

• Score lookups and associated property data are retained to improve our service and maintain historical records.
• Lead information is retained for as long as needed to fulfill the purpose for which it was collected.
• You may request deletion of your personal data by contacting us.

Your Rights

• Access: You can request a copy of your personal data.
• Deletion: You can request we delete your personal data.
• Opt-Out: You can opt out of marketing communications at any time.
• California Residents (CCPA): You have the right to know what data we collect, request deletion, and opt out of sale (we do not sell data).

Children's Privacy

We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure database hosting, and access controls to protect your information.

HailScore Browser Extension

The HailScore browser extension shows a property's recorded hail history while you browse listings on Zillow, Redfin, and Realtor.com. This section describes the extension specifically. It applies in addition to the rest of this policy.

Single Purpose

The extension has one purpose: to display government-recorded hail history for the property listing you are currently viewing.

What the Extension Sends Us

Only the property address shown on the listing page you are viewing, and only on the three supported listing sites. If a listing publishes a year built, that number is sent too, so the score can reflect the property's likely roof age. Nothing else about the page, your browser, or your activity is transmitted.

What the Extension Does Not Do

• It does not read or transmit your browsing history.
• It does not track you across sites. It runs only on zillow.com, redfin.com, and realtor.com, and is inert everywhere else.
• It does not require an account, a login, or any personal information.
• It does not collect your name, email address, or phone number.
• It does not sell or share data with advertisers or data brokers.
• It does not load or execute remote code. All of its logic ships inside the extension package.

Looking at a Listing Does Not Create a Record of That Home

Addresses looked up through the extension are scored and returned to you. They are not written into our property database. Browsing listings with the extension installed does not add those homes, or your interest in them, to any dataset we keep or license.

What Is Stored on Your Device

Results are cached locally in your browser for up to 24 hours to avoid repeat lookups. Your per-site on/off preference, a local count of how many lookups you have run, and any listings you pin to the compare tray are also stored locally. All of this lives on your device only, and is removed when you uninstall the extension or clear its storage.

Permissions and Why They Are Needed

• Access to zillow.com, redfin.com, realtor.com: to read the property address from the listing page you are viewing so its hail history can be looked up, and to display the result there.
• Storage: to hold the local cache, your per-site preference, and your pinned comparisons described above.
• Access to myhailscore.com: to request the hail history for the address.

Removing Your Data

Uninstalling the extension deletes everything it stored on your device. Because the extension does not create an account and does not add browsed properties to our database, there is no extension profile on our side to delete. If you have separately submitted your details through the website, the rights described above still apply.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Email: info@myhailscore.com

Website: myhailscore.com

Hailscore LLC · Denver, Colorado